Case Studies
Enterprise Systems
Process digitization, back-office systems, and cross-department collaboration platforms for SMEs.
Decathlon Sports Club: A Global Platform Connecting Three User Groups
A nationwide sports experience registration platform built for Decathlon Taiwan, integrated with the brand's global membership and payment systems. It unifies internal staff, partner coaches, and members into one platform — covering discovery, registration, and venue booking end to end — backed by a long-term operations model.
Challenges
- ✕ The platform had to serve three roles at once: Decathlon staff managing events and recruiting coaches, approved partner coaches, and members registering for events — each with different needs and permissions
- ✕ This wasn't a standalone system — it had to integrate in real time with Decathlon's global membership identity, single sign-on, and payment systems, keeping member data and registration status perfectly in sync
- ✕ Members needed to quickly find events by location, sport type, age group, and more, while the platform also had to support more complex presentations like seasonal themed campaigns and physical venue bookings
- ✕ Event registration involved real-time payment processing and capacity control; once payment completed, notifications had to fire immediately so members never missed their registration confirmation or pre-event reminders
- ✕ After launch, the platform needed routine manual testing and background monitoring to keep front-end registration, payment transactions, and back-end approval workflows stable over the long run
Solutions
- ✓ Designed the platform around three role-based tracks: an internal admin back office, a coach-facing application and event management interface, and a member-facing discovery and registration flow
- ✓ Deeply integrated with Decathlon's global membership identity, single sign-on, and payment systems, so the Taiwan platform's registration and payment experience matches the brand's global standards
- ✓ Built a multi-layered event discovery system: search by location and radius, filter by sport type and age group, seasonal themed pages, and team-adjustable featured/sort ordering
- ✓ Integrated in-store venue booking, so venue reservations for events sync automatically with the team's internal calendar system
- ✓ Built automated notifications that fire Email and LINE messages the moment registration completes, with zero manual intervention
- ✓ Established a daily manual testing routine and background scheduled-job monitoring, covering both the front-end registration flow and the back-end approval workflow
Outcomes
- Three-role collaboration Staff, coaches, and members share one platform
- Multi-channel event discovery Location search, themed pages, and featured ranking, all built in
- Long-term operations model Routine testing and background monitoring run alongside monthly maintenance
INEN E-Bike Travel Official Website: Self-Service Blog Management and Cloud Infrastructure
Built a WordPress official blog for the INEN e-bike rental and travel app, providing web brand design, cloud infrastructure, and data redundancy — a complete official-site foundation that stays reliable from content publishing to day-to-day operations.
Challenges
- ✕ The brand had no technical team and needed a site it could publish to and swap images on itself, without re-engaging a vendor for every small change
- ✕ Domain and DNS settings touch multiple vendors, and a single misconfiguration in any one link could take down the site or the mailbox
- ✕ The blog would rely heavily on real travel photos, and storing them directly on the host server would slow down site loading over time
- ✕ Once the site went live, it would become the brand's public face — it needed data redundancy to prevent content loss from host issues or accidental operations
Solutions
- ✓ WordPress blog setup: selected an off-the-shelf template and fine-tuned the visuals, providing a preview for the brand to review before locking the direction at a finalization meeting, then moving into content publishing
- ✓ Cloud hosting and domain integration: GCP cloud hosting paired with domain DNS and SSL certificate setup, keeping the site stable and running over secure HTTPS
- ✓ Image assets accelerated with Cloudflare R2: article images stored centrally on Cloudflare R2 and distributed via CDN, speeding up image load times across the site
- ✓ Training handoff: delivered an operating guide deck, walking through article publishing and image swapping step by step, so the brand can maintain the site on its own going forward
Outcomes
- Elevated brand visuals Broke free of the generic template look
- Domain + SSL + cloud hosting integration Official site infrastructure delivered in one package
- Faster image loading + regular data redundancy Dual protection for site speed and content safety
JenYuh Chemical Corporate Website: Digital Branding for Traditional Manufacturing
JenYuh has deep roots in manufacturing. Estab-Zenith has supported them with a full-service, side-by-side partnership — from trade-show video walls, posters, and business cards to official site development and GCP cloud infrastructure — handling both offline visuals and online systems to build JenYuh's complete digital brand identity.
Challenges
- ✕ Manufacturing decision-making moves at a deliberate pace, with every item requiring multiple rounds of confirmation before execution can begin — a real adjustment for a development team used to fast iteration
- ✕ Seven-plus years of collaboration spanned two very different working logics — graphic design and digital systems — requiring the team to hold both brand-visual sensitivity and systems development capability, often at the same time
- ✕ The ISO quality policy page required precise formatting and wording, and the site's bilingual Chinese-English version needed multi-party review, making the process more time-consuming than pure technical work
Solutions
- ✓ Established the brand visual foundation: trade-show video walls, posters, and business cards delivered in sequence, building a consistent visual language for JenYuh
- ✓ Launched the official site and bilingual ISO page: completed site development and server hosting, and added a quality policy page to meet certification requirements
- ✓ GCP cloud setup and network provisioning: rebuilt and migrated the site to the cloud
- ✓ Expanded the site and refreshed brand assets: published the Knowledge Hub blog, with ongoing updates to catalogs and trade-show materials
- ✓ Cloud operations and certificate management: SSL certificate setup and GCP auto-restart mechanisms, keeping the system stable over the long run
Outcomes
- Long-term partnership 7+ years
- Dual-track integration Brand visual design + digital systems, end to end
- Brand refresh A fresh yet professional face for a traditional-industry brand
Healthergo (PT Official Website): A Personal Branding Website for a Physical Therapist
Physical therapist Jane doesn't just provide physical therapy — she also works as a corporate coach and mentor to fellow practitioners. Her official brand site needed to bring together visual identity, service flow, and a blog to present the trustworthy side of Healthergo.
Challenges
- ✕ Corporate HR staff had a hard time finding or evaluating the service, and business growth relied on word of mouth
- ✕ The range of services was broad and the experience flow had real complexity, which needed to be presented clearly on the site without losing visitors along the way
- ✕ The site's content had to be maintainable by a non-technical client, so the development approach had to prioritize ease of use from the start
Solutions
- ✓ Built the site on self-hosted WordPress.org, so the client can update articles and service content herself going forward without relying on an engineer
- ✓ Integrated the client's brand logo and on-site service photos, with a clear page structure and banner visuals for each service
- ✓ Visualized the workplace experience service flow (interview → service delivery → results report → program rollout) so prospective clients can grasp it at a glance
- ✓ Delivered a complete operating guide after launch to help the client manage content independently, and set up daily automated backups
Outcomes
- Flexible development Client involved throughout development, with new features added along the way
- Self-maintained Content updates require no engineer
- One-time self-hosted setup No monthly fee and transparent domain costs
Property Management System: From Property Listing to Online Sharing
Helped a multi-branch real estate team build a dedicated listing management back office, integrating case filing, draft review, cross-branch collaboration, permission management, and a showcase-page generator — so even high-information-density listings can be organized, shared, and closed quickly.
Challenges
- ✕ Listing data, photos, and attachments were scattered across different people and devices, with no unified case management process
- ✕ Multi-branch collaboration needed clearly defined permissions — branch managers, admin staff, and agents each needed a different scope of access
- ✕ Real estate listings carry a huge amount of information, so balancing complete data presentation with reading efficiency became a central interface design concern
Solutions
- ✓ Built a complete real estate back-office system, integrating listing management, draft management, form workflows, branch management, and account management into one core system
- ✓ Established a four-tier account permission structure that matches how real estate organizations actually work, balancing cross-branch visibility with data control
- ✓ Separated draft and formal listings into distinct workflows, with a complete filing, review, and publishing process to reduce the risk of accidental publication
- ✓ Consolidated case information, photos, floor plans, map location, and attached documents onto a single page, with one-click generation of showcase display pages and print sharing
Outcomes
- Complex information, unified Photos, attachments, and floor plans on one page
- Streamlined business workflow Four-tier permissions and showcase sharing
- Unified management across branches Cross-branch collaboration efficiency
Temple Guest Services System: Managing Membership at Scale
Focused on the five core operations of the temple's reception hall — member management, family relationships, memorial tablets, lodging, and dharma ceremonies — we proposed an integrated back-office system spanning seven modules, along with a migration plan for 300,000 historical records.
Challenges
- ✕ Devotee records, tablet filings, lodging arrangements, and ceremony registrations were scattered across different systems with no way to cross-reference
- ✕ The old server held over 300,000 historical devotee records that needed to be safely migrated to the new system with full data integrity
- ✕ Family relationships are a core piece of temple management logic — searching for a devotee needs to surface family members' records at the same time, which the existing system didn't support
- ✕ Memorial tablet data needed to support multiple print layouts (annual tablets, event-specific tablets, offering strips, and more), each with a complex format and strict layout requirements
- ✕ Meditation-room lodging involves gender assignment, time-slot ranges, and different tiers for volunteers, monastics, and others, and needed to prevent double-booking
Solutions
- ✓ Planned an integrated back office spanning seven modules: tiered permissions, member management, family relationships, memorial tablet management, lodging arrangements, dharma ceremonies, and data export
- ✓ Designed a dedicated member QR code mechanism, supporting offline display and quick scan-to-look-up of devotee records, cutting down on manual on-site verification
- ✓ Modeled family relationships as a one-to-many data structure, supporting custom relationship types (parent-child, teacher-student, etc.), with related members surfacing automatically in search
- ✓ Integrated positional coordinates (floor/zone/row/slot) with print-template functionality for tablet management, matching the temple's existing ceremony workflow
- ✓ Added conflict detection to the lodging module — automatically flagging double bookings for the same room — with assignment logic that varies by resident tier
Outcomes
- Simplifying complexity One-to-many data structure design
- Tablet management Integrated positional coordinates and print templates
- Dedicated member QR code Scan to instantly pull up devotee records
See something like your situation?
Every case study started as an idea before it became real. Yours can too.
Talk about your project